IT Support Hertford

IT support for the county town

Hertford has a distinctive business mix: professional firms and public sector offices around the town centre, independent retailers and hospitality businesses along Fore Street and Railway Street, and light industrial and trade units towards the River Lea. They all depend on working IT, which is where we come in.

TekOne provides IT support to Hertford from the Business & Technology Centre in Stevenage, a twenty-minute drive down the A602. We have supported businesses across Hertfordshire since 2013 and we know the town and its surroundings well.

Fully managed IT for a fixed fee

With our managed IT support, you hand your systems over to us for a set monthly price. We maintain your workstations and servers, look after Microsoft 365 and email, monitor backups and manage security. Your staff call a technician directly, with no queues and no tickets, and 99% of problems are fixed on the first call.

Help when you need it

Hertford businesses that prefer to pay as they go can call us for individual jobs, including:

Microsoft 365 installation and email migration
Wi-Fi and networking for offices, shops and restaurants
New computer setup and data transfer
Cloud and local backup configuration
Security reviews and virus removal
Server installation and maintenance
Remote fixes for everyday software problems

Retail and hospitality

Shops, cafes and restaurants in Hertford rely on card machines, tills, booking systems and guest Wi-Fi as much as any office relies on email. We keep these systems connected and secure, and we make sure customer Wi-Fi is properly separated from your business network.

Home users

We are equally happy to help households in Hertford. For laptop and PC repairs, upgrades, virus removal and data recovery, visit our computer repairs page.

FAQs

Do you help with software problems as well as hardware?

Yes. Software faults, email errors and account problems are usually fixed remotely within minutes, and hardware faults are repaired on site or at our Stevenage workshop.

Do you support retail and hospitality businesses?

Yes. We keep tills, card machines, booking systems and guest Wi-Fi connected and secure for shops, cafes and restaurants, alongside offices and professional firms.

Can you set up guest Wi-Fi?

Yes. We set up guest Wi-Fi for customers and visitors and keep it properly separated from your business network.

Can you migrate our email to Microsoft 365?

Yes. We move your existing mailboxes across, keep your email addresses the same and plan the switch so nothing is lost.

Do you offer pay-as-you-go support?

Yes. If you do not need a contract, you can call us for individual jobs and we will quote a fixed price for each one.

Our happy customers

Click to read more or to see all our reviews.

Katia Perez Nov. 28, 2023

★★★★★

I would highly recommend TekOne - I had an issue with my laptop and they were so helpful from the first call we had. Always happy to help and are very efficient and professional.

Louis Forbes March 4, 2021

Nosheen looks after my IT for both of my companies and has been fantastic. if there is a problem with my computers then I make a phone call and within 15 minutes she is logged in trying to resolve it, (in which case she has done all the time). Would recommend highly.

Gail Cotts Aug. 11, 2020

Very professional and very patient as I do not have very good IT skills. Also very good value I would highly recommend TeKOne I cannot thankyou enough for all the help

Ross Macleod Aug. 10, 2020

Great service & extremely reliable, friendly but professional approach. We wouldn't be able to do what we do without TekOnes help!!!

Louise Yexley Sept. 12, 2019

Very efficient service. Upgraded my sons laptop which was sluggish and driving him mad. Great team, very friendly and excellent result. Thanks!

Richard Seal May 10, 2019

I was having problems accessing my 'Cloud' computing records. Tek.One.Ltd to the rescue ! Friendly, professional, cost effective service.

01438 771 000