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Computer Repairs for

Stevenage & Surrounding Areas

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Fast repairs. No Fix, No Fee.

A broken computer or laptop does not have to mean days without your device or an unexpected bill. TekOne provides fast, professional computer repairs from our Stevenage base for home users and businesses.

No Fix, No Fee – you only pay for a repair when we successfully fix the problem.

We don’t charge a separate diagnostic fee as part of a completed repair. Our technicians will assess your device to identify the issue and recommend the best course of action. If we’re unable to repair the fault, there’s no repair charge.

If you decide not to proceed with a repair following diagnosis, we’ll let you know beforehand if any diagnostic or assessment charge may apply, particularly where more extensive investigation is required.


What we repair

Our engineers work on a wide range of hardware and software problems across all makes and models of desktop computers, laptops and notebooks. We regularly deal with:

  • Cracked, broken or blank screens
  • Computers and laptops that will not start or power on
  • Slow or freezing systems, including hard drive and SSD upgrades
  • Virus, malware and ransomware removal
  • Blue screen and system crash errors
  • Overheating and fan problems
  • Keyboard, trackpad and charging port damage
  • Battery replacement on laptops
  • Water damage assessment and recovery
  • Software faults, operating system errors and corrupted files

Not sure whether your problem is on this list? Just call us. If we can fix it, we will tell you. If we cannot, we will say so and not charge you.

Remote support and on-site repairs

Many software problems can be resolved quickly via secure remote access, without you needing to leave your home or office. Where a hands-on repair is needed, you can drop your device in at our Stevenage centre or, for business customers, we can come to you.

We will always give you a clear diagnosis and a fixed quote before any work begins, so there are no surprises.


Your data is safe with us

We treat the security of your files and personal data with the same care we give to the repair itself. Before carrying out any significant work, we will advise you on backing back up your data and take every precaution to keep your files safe throughout the process.

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Book your repair

Call 01438 771 000 to speak to a technician and describe your problem. In most cases we can give you an idea of what is likely involved straight away.

Our happy customers

Click to read more or to see all our reviews.
01438 771 000

Computer Repairs - Frequently asked questions

After carrying out our diagnostic, we will provide you with an estimated timeframe for completing the repair, so you’ll know how long the repair is expected to take before we begin the work.

You can bring your computer to us. However, we can come out as well and have a look at your machine for a nominal call-out fee.

Yes, we can supply all kinds of hardware and software for computers. First of all, we need to book in your device (computer/laptop/etc.) to take a look. We then quote you for any repair work needed including cost of parts. If you are happy with price, we get the repair(s) done. We keep you updated with progress throughout the repair process.

We can fix various issues, including but not limited to, hardware malfunctions, slow performance, screen replacements, and software errors. Our team is equipped to handle both minor and major repairs.

Yes, we offer comprehensive virus removal and malware clean-up services to protect your system and restore its functionality.

If your computer won’t power up, try checking the power supply and connections. If the problem persists, contact our support team for a thorough diagnosis and repair options.

Signs that your computer may need a hardware upgrade include slow performance, frequent crashes, or inability to run certain applications. Our technicians can assess your system and recommend necessary upgrades.

Yes, our team is equipped to handle repairs for both desktop and laptop computers, ensuring all devices are serviced efficiently.

Yes, we provide IT support services to businesses. Please see our Business IT support page for details. 

Yes, we provide new PCs and can build them based on your specific specifications. Whether you’re looking for a custom build tailored to your needs or a pre-configured system, we can help you select the right components and assemble a PC that meets your requirements. Feel free to contact us for more details or to discuss your ideal setup!

Yes, we offer repair services for gaming machines. Whether you’re experiencing hardware issues, performance problems, or need upgrades, our team can help diagnose and fix a wide range of issues with your gaming PC. Contact us to discuss the problem, and we’ll work to get your gaming rig back in top shape!