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IT Support St Albans

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Business IT that keeps pace with a busy city

St Albans has one of the largest concentrations of professional services firms in Hertfordshire, from law and accountancy practices to consultancies, recruitment agencies and creative studios.

TekOne provides IT support to companies in St Albans from our Stevenage base, around half an hour away via the A1(M). We work as an outsourced IT department for firms that need dependable support without the overhead of an internal team.

Managed support for professional practices

Our managed IT support is a good fit for St Albans practices that handle sensitive client information. For a fixed monthly fee we manage your Microsoft 365 tenancy, secure your devices, keep backups running and monitored, and provide direct phone access to a technician for every member of staff.

Because we resolve 99% of issues on the first call, your team spends less time waiting and more time on billable work.

Project and one-off work

If you would rather bring us in for specific jobs, we can help with:

  • Migrating email and files to Microsoft 365 or SharePoint
  • Setting up secure remote working for hybrid teams
  • Security reviews, multi-factor authentication and virus removal
  • Office moves, new networks and Wi-Fi
  • Server installation and replacement
  • Cloud and local backup configuration
  • Rapid remote fixes when something breaks
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Experience with regulated businesses

Since 2013 we have supported solicitors, accountants and healthcare providers who need their systems to meet professional and data protection obligations. We understand the questions your regulator or insurer may ask about backups, access control and encryption, and we set things up so you can answer them confidently. Our cloud services are hosted in UK data centres and are GDPR compliant.

Support for home users in St Albans

Personal laptops and PCs are welcome too. If you need a repair, an upgrade or help recovering files, our computer repairs page has the details.

FAQs

Yes. We set up backups, access controls and encryption in a way that lets you answer questions from your regulator or insurer with confidence.

Yes. We set up Microsoft 365, migrate email and files from your existing provider, manage user accounts and licences, and support it on an ongoing basis.

All of our cloud services are hosted in UK data centres and are fully GDPR compliant, which matters for practices handling sensitive client information.

Yes. We set up secure access to email and files from any location, protect laptops with multi-factor authentication and provide the same phone support wherever your staff are working.

The fee is agreed in advance based on what we look after for you and stays the same each month, so there are no extra charges for phone calls or remote fixes.

Our happy customers

Click to read more or to see all our reviews.
01438 771 000