IT Support Ware
Reliable IT support in Ware
Ware is a riverside town with a busy High Street, a large pharmaceutical presence and a range of small businesses in the units and offices around the town. Alongside those are the many people who commute into London part of the week and work from home for the rest, all relying on their IT to do its job.
TekOne provides IT support to Ware from our Stevenage base, roughly twenty-five minutes away via the A602 and A10. We have been supporting Hertfordshire businesses and homes since 2013.
Call 01438 771 000 to speak with a member of our team or complete the contact form and we will be in touch.
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Ongoing support with a technician on call
Our managed IT support service gives businesses in Ware a dedicated IT department for a fixed monthly fee. We keep your computers, servers, email and networks maintained and secure, monitor your backups and provide direct phone access to a technician. There are no call queues, and 99% of issues are dealt with on the first call.
Single jobs and projects
For businesses that would rather call us when something comes up, we quote clearly for each piece of work. Requests from Ware often include:
- Setting up Microsoft 365 and moving email across
- New computers and laptops configured and ready to use
- Wi-Fi and network faults diagnosed and fixed
- Backup put in place and checked regularly
- Virus removal and security reviews
- Data recovery from failed drives
- Remote support for software problems
FAQs
Yes. We install and configure antivirus and security software on business and home computers and keep it up to date under managed support.
Yes. We set up home offices with reliable Wi-Fi, secure access to work email and files, and backup, so working from home is as dependable as working from the office.
In most cases, yes. We recover files from failed drives and computers that will not start, and we give you a fixed quote before any work begins.
Cloud storage is where you keep and share your working files. Cloud backup is a separate copy taken automatically so files can be recovered if they are deleted, corrupted or attacked. Most businesses need both.
Yes. We diagnose why a computer has slowed down and put it right, whether that means removing malware, freeing up space or upgrading the hardware.
